Contribution of Digital Transformation in Developing Employees' Skills in Business Organizations Case Study: Algerian Telecommunications Company, El Oued
Keywords:
Digitization, Digital Transformation, Job Skills, Business OrganizationsAbstract
This paper examines the significance of digital transformation within organizations and its role in enhancing employees' skills, including communication, time management, teamwork, decision-making, leadership, and the ability to work under pressure, within the Algerian Telecommunications Company in El Oued Agency. The study employs
a descriptive-analytical approach, drawing from various books and references to outline the theoretical framework for the study variables.
A questionnaire served as the primary data collection tool, administered to a sample of 20 employees. The findings reveal several key outcomes, with the most prominent being that digital transformation has a notable impact on improving employees' communication and interpersonal skills at the study site, while no significant effect was observed on the other skill dimensions.
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